Version 1.0 - Dec 1, 2025
These Terms & Conditions ("Terms") govern your use of the Carhoo! app, provided by Carhoo Group Limited. By accessing or using the app, you agree to these Terms. If you do not agree, please do not use the app.
Introduction
Welcome to Carhoo!, a vehicle management app designed to help you stay on top of your car’s essential reminders, including MOTs, insurance, service schedules, fuel prices, EV charging, and more. These Terms outline your responsibilities as a user and our obligations to you.
Who We Are
Carhoo! is owned and operated by Carhoo Group Limited, a company registered in the United Kingdom.
Contract Address: Carhoo Group Limited 85 Great Portland Street First Floor London W1W 7LT
Contact Email: support@carhoo.com
How the App Works
Carhoo! provides vehicle management features, including:
Reminders for MOT, tax, insurance, and service schedules.
Access to third-party services like insurance and maintenance.
Premium features through Carhoo! Pro subscriptions.
Integration with external providers for warranties and EV charging.
Carhoo! serves as a facilitator, and certain features rely on third-party services, which may have their own Terms & Conditions.
Disclaimers for Third-Party Services
Carhoo Group Limited is not responsible for the accuracy or performance of third-party services.
Any warranties, claims, or disputes related to third-party services are governed by their respective Terms & Conditions.
Placeholder links for these Terms will be provided, including warranty provider terms
Carhoo! Pro (Premium Features via Apple Subscriptions)
Carhoo! Pro offers additional features, such as:
Advanced reminders and customisations.
Exclusive discounts and partner offers.
Expanded document storage in the Virtual Glovebox.
Subscription Terms
Subscriptions are managed through Apple and billed via your Apple ID account.
Subscriptions automatically renew unless canceled at least 24 hours before the renewal date.
Refunds and cancellations are governed by Apple’s policies, which can be reviewed here.
Prohibited Behaviors and User Responsibilities
By using Carhoo!, you agree to:
Provide accurate and truthful information about your vehicle.
Avoid misuse of the app, such as submitting fraudulent claims or using the app for illegal purposes.
Use Carhoo! Pro account sharing only within the intended vehicle profile-sharing functionality. Sharing access outside this scope is prohibited and may result in penalties.
GDPR Compliance
Carhoo Group Limited is committed to protecting your personal data in compliance with GDPR.
Your Rights: You may request access to your data, data portability, or deletion of your data.
Requests: Submit requests via email at support@carhoo.com
For more details, refer to our Privacy Policy
Disclaimers
Carhoo! and its services are provided on an "as is" basis.
Accuracy: While we strive for accuracy, we cannot guarantee the reliability of third-party data, such as fuel prices or insurance details.
Warranties: Warranty claims are governed by third-party Terms & Conditions.
Geographical Limitations
Carhoo! currently serves users in the United Kingdom. Some features and third-party services may not be available in all areas.
Complaints
If you experience any issues with Carhoo! please contact us at support@carhoo.com
We will aim to resolve your concerns promptly.
Contact Us
If you have any questions about these terms & conditions please contact us at:
Email: support@carhoo.com
Address: Carhoo Group Limited 85 Great Portland Street First Floor London W1W 7LT
Updates to Terms
We may update these Terms occasionally.
Users will be notified via email of any updates.
By continuing to use the app after an update, you automatically agree to the revised Terms.
Intellectual Property Rights
Carhoo! and its content are the intellectual property of Carhoo Group Limited.
You may not copy, distribute, or modify any part of the app without prior written permission.
The Carhoo! name, logo, and associated materials are trademarks of Carhoo Group Limited.
Penalties or Consequences for Breaching Terms
General Consequences
Breaching these Terms may result in immediate account suspension, termination, or restrictions. Decisions are final and non-appealable.
Payment-Related Breaches
Fraudulent claims related to warranties or services governed by third-party terms may result in:
Revocation of access to Carhoo! Pro features.
Reporting to the relevant third party.
Potential legal action for damages caused by fraudulent claims.
Sharing of Carhoo! Pro Accounts
Sharing Carhoo! Pro access outside the vehicle profile-sharing function is prohibited and may result in account suspension, termination, or legal action.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be resolved in UK courts.